Check Amazon FBA Reimbursements to get the money Amazon owes you!
Amazon FBA is a great way for us to run our business, it helps us to deliver the product to our customers. However, there are more than 2 billion marketplace items shipped through FBA every year, it is normal for Amazon to make mistakes.
Of course, sellers shouldn’t be paying for Amazon’s mistakes, therefore it is important for us to understand the different reimbursements we might be able to get from Amazon FBA and get the money back.
What are the main categories of reimbursement provided by FBA?
1. Issues with inbound shipments
When you ship products to FBA, you need to submit a unit count for each product. Amazon may not receive all the shipments, or they may receive some damaged shipments. When this happens, you will be compensated for the value of the product.
2. Return problems
3. Wrongly process the order quantities
The actual quantity of products received by the customer is more than the quantity in the order.
If it is not detected, then you will lose. But if you can find the difference through your order and inventory, Amazon will refund you.
4. Lost and Missing Inventory
Another problem that often occurs is inventory loss. Just imagine, there are more than 120 million products in Amazon’s warehouse. Inventory products can easily be lost or misplaced. If the inventory in your account is not accurate, you can apply for damages.
5. Damaged Inventory
Amazon employees may damage inventory when fulfilling orders, moving inventory in a warehouse, or placing new inventory. When this happens, Amazon should automatically compensate you, but even if you receive a notice that compensation is in progress, you may not be able to get compensation. You may find a discrepancy with how much inventory should be in your account, and unrecorded inventory damage may be the culprit.
6. Wrong shipping size or weight
The cost of sending the product to the customer depends in part on the size and weight of the shipment. There are 6 different shipment levels: small standard size, large standard size, small super large size, medium super large size, large super large size, and special super large size. For example, large standard size shipments weigh less than 20 pounds, and their dimensions are below all the following restrictions: 18 inches on the longest side, 14 inches on the middle side, and 8 inches on the shortest side.
7. Commission error
Similar to the storage fee issue, commission fee errors do accumulate over time. Some categories charge an 8% commission, some 15%, and some even higher. If the commission charged exceeds your expectations, then you can file a claim for a claim period of 18 months. In one case, a seller received a 6-digit compensation from such a claim.
How do handle FBA Reimbursements and Get Money Back?
Do it by yourself
These Amazon errors are usually very hidden, and it is difficult for sellers to find out at a glance. Usually, sellers need to go to the seller center to export the data report, and then conduct cross-comparison. In addition, you also need to understand Amazon’s reports and the links between them.
Make use of tools
When it comes to Amazon tools, Captain BI is the priority.
Captain BI can help you with it for free!
- Helps you manage all inventory for all your marketplaces, there is no need for you to worry about the unclear status.
- Monitor your FBA inventory in real-time, in this way, it is easy for you to find the items that can get reimbursement.
- It is easy for you to manage your FBA reimbursements at a glance, you are clear to know the status of all your claim.
After all, there are two key things you have to notice about Amazon FBA reimbursements. One is you have to fully understand the FBA claim policy, and the other is you have the accurate FBA reimbursement data.
If you are an Amazon FBA seller and your annual FBA sales are $1 million, namely Amazon owes you at least $10000. Don’t hesitate, click here to get your money back without commission.